We consistently receive feedback from our customers that they enjoy calling our support team. The team aims to solve issues within the first call or email and have a rich set of tools available to quickly troubleshoot any problems or queries.
High first time call resolution rates
Clear service definitions
Web based support portal
Customised support coverage hours as required
Customised telephone audio messages and call flow as required
Customised support processes for your organisation as required
Whether you are an existing customer or we've never spoken before, our team would be very happy to help you and are ready to take your query.
If you are experiencing a system down, or have an urgent need for IT Services, please make contact.